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Managed service is available as an important option to consider with the Arch Platform.

Managed

Service

Managed Service is available as an important option to consider with our platform. Based on training, support,
and access to our technical staff, we help assure you receive all the benefits of Arch’s platform.  Multiple service options are available to meet your specific needs.

Managed Service Benefits

SAML/SCIM/SSO support
S/W Installer support
Admin role customization
Software license server support
cloud workstation template support
cloud workstation image pipeline support
Arch Platform training
Arch Platform expert meetings

ARCH EXPERT MEETINGS

Arch's team can coordinate with our top IT/Cloud DevOps experts for customized support.

ARCH PLATFORM TRAINING

Your Arch Managed service monthly hours can be used for additional training to increase the proficiency of those managing infrastructure on the Arch platform.

WORKSTATION PIPELINE CHANGES

Arch Managed Service includes support for changes or additions to how your software image pipelines are set up.

WORKSTATION TEMPLATE CHANGES

Managed Service provides for changes or additions to how your workstation templates are set up.

S/W LICENSE SERVER

Arch provides the flexibility to use your own server or set one up on AWS infrastructure. You can share licenses across facilities.

ADMIN ROLE CUSTOMIZATION

The Arch team can assist to customize or adjust platform admin roles to streamline and enhance security.

S/W INSTALLERS

New versions of software may require installer updates.  Our team can assist with changes or updates.

SAML/SCIM/SSO UPDATES

Managed Service options provide for updates to SAML/SCIM/SSO to keep your authentication and authorization integration current.

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This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.

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This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.

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This is your Testimonial section paragraph. It’s a great place to tell users how much you value your customers and their feedback.

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